Get in Touch With THPASA
The Traditional Health Practice Association of Southern Africa NPC (THPASA) provides support through a range of national administrative, governance, compliance, membership, and professional services units.
Members, applicants, practitioners, institutions, stakeholders, and members of the public are encouraged to contact the appropriate unit to ensure efficient assistance.
National Switchboard
General Enquiries
For general enquiries, institutional information, referrals, and assistance in identifying the appropriate department.
Phone: +27 (0) 87 092 5584
Email: info@thpasa.co.za
Support Centre: OSTIC
Information Desk
Information & Public Assistance
The Information Desk provides assistance relating to:
- General enquiries;
- Public information requests;
- Website assistance;
- Membership information;
- Service navigation.
Email: info@thpasa.co.za
Central Membership Services (CMS)
Membership, Classification & Registration
CMS administers:
- Membership applications;
- Professional classification;
- Designation administration;
- Practitioner registration support;
- Membership renewals;
- Verification requests.
Email: cms@thpasa.co.za
Office of the Secretary-General
Governance Administration
The Office of the Secretary-General supports:
- Governance administration;
- Constitutional matters;
- NEC administration;
- Policy implementation;
- Official correspondence.
Email: sg@thpasa.co.za
Legal Affairs & Compliance
Governance, Legal & Compliance Matters
This unit handles:
- Legal enquiries;
- Governance compliance;
- Constitutional interpretation;
- Complaints;
- Disciplinary administration;
- Regulatory matters.
Email: legal@thpasa.co.za
Finance, Procurement & Accounts
Financial Administration
For enquiries relating to:
- Membership fees;
- Invoices;
- Payments;
- Procurement;
- Quotations;
- Financial documentation.
Email: accounts@thpasa.co.za
Research & Indigenous Knowledge Systems
Research, Publications & Knowledge Projects
For:
- Research collaboration;
- Publications;
- Knowledge preservation initiatives;
- Academic partnerships;
- Research enquiries.
Email: research@thpasa.co.za
Public Affairs & Communications
Media & Communications
For:
- Media enquiries;
- Press releases;
- Interviews;
- Publications;
- Stakeholder communications.
Email: media@thpasa.co.za
National Executive Committee (i-NEC)
Governance Leadership
The Interim National Executive Committee provides strategic leadership and oversight for the Association.
Governance matters should ordinarily be directed through the Secretariat unless otherwise instructed.
Email: governance@thpasa.co.za
Online Support, Ticketing & Information Centre (OSTIC)
Fastest Way to Receive Assistance
OSTIC enables members, applicants, institutions, stakeholders, and members of the public to:
- Submit support requests;
- Track enquiries;
- Apply for membership;
- Request verification;
- Upload documentation;
- Monitor case progress.
Access OSTIC: https://www.thpasa.co.za/ostic
Email: support@thpasa.co.za
Office Hours
Monday – Friday
08:00 – 17:00 (SAST)
Excluding public holidays and officially announced closure periods.
Service Commitment
THPASA is committed to providing professional, courteous, accountable, and timely service to all members, practitioners, institutions, stakeholders, and communities we serve.